Forum Discussion
Hi SamaraM,
We are geing told my TechSupport we need to install Accountright Plus, obviously Accountright Plus doesnt support Multicurrency so i am getting an error when i try to open our existing file using AccountrightPLus file.
Is there a work around for this?
Hi SunnieBanh
As you have found out, you cannot open some AccountRight Enterprise v19 files in AccountRight Plus v19. You need to open the file in AccountRight Enterprise v19 and contact MYOB directly for confirming that file. They seemed to have set your serial number as an AccountRight Plus serial number and this will prevent confirmation as an AccountRight Enterprise v19 file. On top of this MYOB seem to have disabled online confirmation for most users (blaming it on your TLS settings) so one way or another you need to speak to someone from MYOB.
Contact me directly to discuss other options.
Regards
Gavin
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