Forum Discussion
Hi SamaraM,
We are geing told my TechSupport we need to install Accountright Plus, obviously Accountright Plus doesnt support Multicurrency so i am getting an error when i try to open our existing file using AccountrightPLus file.
Is there a work around for this?
Hi SunnieBanh
Thanks for your reply. If you used multicurrency on your v19 file, then you would need to update to AccountRight Premier as that version has the ability to use Multicurrency.
If you let me know the last 4 digits of your serial number, I can check if it is currently listed as a Plus or Premier file for you.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
- SunnieBanh2 years agoContributing User
Hi SamaraM i dont need to use multicurrency anymore. It was turned on previously but it wont let me turn it back off so i can install the right version. Last 4 digits is 7931.
We purchased MYOB AccountRight Enterprise, but now with the continual activation errors i called and they said we are licenses for plus which is why the activation isnt working.
We have no intention to purcahse your subscription service for this existing company file.
- SamaraM2 years agoFormer Staff
Hi SunnieBanh
Thanks for your reply, however, I am having trouble finding your account, it seems we may have some old contact information.
Sorry to ask again, but are you able to send me the entire serial number over Private Message?
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
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