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JSCHM41's avatar
JSCHM41
Experienced Cover User
2 months ago

Not allowing change due to no items on hand non-zero value

Hi,    I have purchase that has a line that was put under the wrong part number. When I go to change the line to the correct part number I am getting the error "......no items on hand and a non-zer...
JSCHM41's avatar
JSCHM41
Experienced Cover User

Thanks Genreve_S 

 

I don't understand why MYOB has rounded past 2 decimal points? The item only has history of being entered into MYOB at $125.50. No other transactions against it, the next time is me attempting to change the line to the correct part number. 

How can I now remove this item from MYOB? If i do a inventory adjustment against the item it will not allow me to delete the number as there is now transactions against it. If i was able to change the purchase to correct line it would allow me to delete the number. 

Mike_James's avatar
Mike_James
Ultimate Cover User
2 months ago

Hi JSCHM41 , rounding problems are fairly common in inventory, precisely because the program does allow values with more than 2 decimal places. MYOB has developed a number of scripts to resolve these issues, and it may be that one of these would help. 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 months ago

    Hi JSCHM41,

     

    I ran a couple of fixes to your file, as suggested. If you still have the same issue after checking, I recommend creating a support ticket from the My Account page to get support assistance.

     

    Regards,

    Genreve

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