Forum Discussion

20 days ago

Unable to Add Inventory

Hi there,

I've just converted from an old offline product to Account Right online, and I've had nothing but technical issues with it.

I'm trying to add inventory. I have created 4 individual items - easy enough:

Now I would like to add the opening inventory for each of these products. To do so, I select ADJUST INVENTORY:

Now, I enter the ITEM NUMBER (0001-0004), but the response is that no such item exists:

Has anyone else had this issue?

Thank you for your help,

Tara

Mike_James
19 days ago
Hi TaraClark , I think you have omitted to tick the "I inventory this item" for each item. The on-hand column would have zeroes in it if you did, not be blank.

Mike_James
Ultimate Partner
19 days ago
Hi TaraClark , I think you have omitted to tick the "I inventory this item" for each item. The on-hand column would have zeroes in it if you did, not be blank.
- TaraClark
  12 days ago
  Hi Mike_James
  
  Thank you very much for your help - problem solved!
  
  I really appreciate your time.
  
  Tara : )
gavin12345
Ultimate User
20 days ago
Hi TaraClark

Check your Preference setting - Setup > Preferences > System. Someone may have ticked Use Item Name instead of Item Number.

Regards
Gavin
- TaraClark
  12 days ago
  Hi gavin12345
  
  Thank you kindly for your help! Unfortunately I don't seem to have that checkbox in my system preferences:
  
  I also checked under SET UP > PREFERENCES > INVENTORY and couldn't find it there either...
  
  Tara
  - gavin12345
    Ultimate User
    12 days ago
    Hi TaraClark
    Sorry - it is on the Windows tab rather than Security - so Setup > Preferences > Windows.
    
    Cause is more likely to be what was suggested by Mike_James - you can only set Inventory levels for Items you has set to 'I Inventory'. If you are using I Buy and I Sell only, MYOB does not monitor inventory levels. See the Item Profile tab for each item.
    
    Regards
    Gavin