Hi Earl, Wondering how this fix is coming along. You suggested using an Activity type of Statement, unfortunately it is not suitable for our Customer, so I am having to create a manual Statement for them. Your help in having this corrected asap would be appreciated,
Hi PIP2,
Thanks for reaching out and my apologies for the late response. What I would suggest is to visit this help articles that will give you more information about: Reporting on multicurrency transactions and Working with multiple currencies.
Feel free to post again, we're happy to help!
Regards,
Earl
Hi Earl, Thank you for your email. As per your suggestion I will visit the two links you sent. It would be great if this error could be fixed by MYOB, so we can allocate USD credits against USD invoices and the credit amounts are shown as USD not AUD on the statement. Appreciate your help in having this fixed.
Regards,
PIP2.
Hi PIP2,
Thank you for your prompt response. I genuinely appreciate your concern, and I want to assure you that we're committed to resolving this issue. I will promptly escalate this matter to the appropriate team, and we will keep you informed as soon as we have successfully rectified the problem. Your patience and understanding are greatly valued, and we are dedicated to ensuring a seamless experience for you. If you have any further questions or feedback, please feel free to share, and we'll be more than happy to assist.
Regards,
Earl
Hi Earl, Appreciate your help with this. Thank you.
