GST return showing as finalised in myob but not on IRD
I have recently been transfered over from Essentials to Bussiness pro. I filed my GST return yesterday with myob and it is saying its finalised, IRD site is saying my return is due to be filed. I would think that 24 hours is enough time to connect this through. Its just as well I double checked on the IRD site. My question is going foward why did this happen and how do I have assurance that you have fixed it? Part of the ease of using this platform is to have this automated for me. If I have to login to the IRD site each time to manually file my return it is no longer fit for purpose.
HI RUNCO,
We appreciate your effort sending screenshot. And thank your for getting back to us and providing an update.
Apologies for the delayed response. To address your concern, please click on "Prepare GST Return (new)" under the accounting tab and follow the steps provided. Let us know how it goes.
Should you require further assistance or have additional questions, feel free to reach out to us again or create a new post. Our Community Forum moderators are here to help you.
Regards,
Earl