ACE Payroll

Hi LeanneW1, 

No worries if that was a bit confusing. Quick heads up:

• MYOB Payroll support ends in April 2026.
• ACE Payroll will continue to receive support until April 2027.

They’re different products, so the timelines are different. Nothing’s been pushed back.

Regards,

Genreve

Hi everest1,

Yep, Ace Payroll is scheduled to be decommissioned in April 2027. We'll be sending out plenty of emails and updates as we get closer to the date, so you won't miss a thing.

Regards,

Sai 

Isaiah_C​ Will there be tools available to helps us transition? e.g. import tools for payroll history. 

Hi caveraft 

Yes, as we get closer to Ace Payroll wrapping up in 2027, we’ll share more details. We don’t have everything to pass on just yet, but you can count on MYOB to provide guided transition tools and support to make the move smooth. We’ll also post updates in the Community Forum as soon as the team has more to share.   

Cheers,

Princess

Online information suggests that support and updates will expire on 31 March 2025 in New Zealand. Appreciate if you can please advise and confirm.

See results from a Google Search:

Hey gtraut,

Good call on double-checking the dates and sharing the link. I can’t confirm that March 2025 end date, as the information we have states that Ace Payroll will be decommissioned on 1 April 2027. You can check this link for more info about the decommissioning.

Cheers,

Doreen

This is not what the email I received on 20 October says - has the end date been moved back?

Yes I fell for that too.    So we have until before April 2027 if running Ace Payroll to change and we will still get the updates until then when needed?   Genreve_S​ and Princess_R​ ?

Can you please let me know when there will be an easy transition to another payroll product and what it will be?  Ideally I want to change at end of this financial year but wanting a smooth transition over.  Not sure what product to chose and when to do this.

Regards marie

Hey Tazzecat,

To help you land on the payroll product that fits your setup and makes the transition easy, reaching out to our sales specialists is the way to go. Just fill out the fields from this link and our team will reach out to you.

Cheers,

Doreen

Princess_R is there any update on extraction tools we are currently having our holiday pay reviewed by a third party and need to supply them with detailed payroll history. Thank you in advance for your help.