Forum Discussion

Anna-UL's avatar
Anna-UL
Experienced User
2 years ago

MYOB Payroll 2023.1 password setup problem

Hello there,   I have just upgraded MYOB Payroll to 2023.1 version.  Everytime when the softward started, it asked whether or not I want to set up a password.  This didn't happen to the 2022.1 vers...
jenniek's avatar
jenniek
Ultimate Partner

Hi Anna-UL 

Just say no to setting a passowrd and it won't ask again.

Anna-UL's avatar
Anna-UL
Experienced User
2 years ago

Hi jenniek 

 

Thanks for the reply.  Yes, I did say "No", but it still asked everytime when I started Payroll. 

 

The problem is now I can't use Payroll anymore as it says "Invalid Password".  And there doesn't seem to be a way to reset or check the password.  Payroll just shut down straight away afterwards. 

 

Best regards,

 

Anna

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