Forum Discussion

Soph_TBL's avatar
Soph_TBL
Experienced User
6 years ago

New payroll filing with MYOB payroll

Can you please help me with what's going wrong with getting the EI return uploaded to IR File. I'm already a long time user of IR File and so have access and see the payroll filing tab. Please see the error when it comes to file transferring the EI return file that was created at end of my payrun today. It doesn't accept it in IR File. I do not want to manually enter all our employee details etc in and shouldn't have to.

 

Look forward to hearing from you. It is very late getting this up and running from MYOB ahead of when it will be inforced upon us. It's just creating more work for us unnecessarily as still have to pay monthly. It was far easier and quicker before. Still we have no choice now it seems - IRD making us conform as usual.

Cheers Sophia

 

PS: I realised that I still hadn't quite opted in properly online with IR File. Now I have but still an error with the 'employer monthly schedule' file uploading. Please view screen shot number 2 and 3 which shows the error log file.

 

 

  • Steven_M's avatar
    Steven_M
    6 years ago

    Hi Soph_TBL 

     

    I would recommend speaking to the IRD in relation to that particular message and circumstances into why you are not able to file for that particular period.

  • Steven_M's avatar
    Steven_M
    Former Staff
    6 years ago

    Hi Soph_TBL 

     

    If you are filing under the new PayDay filing option through the IRD website you would need to select the File transfer pay day schedules option on the File Transfer section of the IRD website.

     

    We also have a really good online self-paced training course that will cover the Payday filing process from end to end (MYOB Software to the IRD site). You can check it out and enrol through MYOB Academy: Payday filing. Note: There is a slight cost associated with that course.

    • Soph_TBL's avatar
      Soph_TBL
      Experienced User
      6 years ago

      Thanks for your reply. So I have the setting in IR File to allow File Transfer for payday filing.

       

      My new error file is now shown in the attached pdf. The pay ending date was on 5.3.19 and I processed the pay on 6.3.19 and paid the employees. The date of the return file is 6 March 2019. It tells me I cannot file for 6 March 2019 in the filing period selected 31 Mar 2019.

      • Steven_M's avatar
        Steven_M
        Former Staff
        6 years ago

        Hi Soph_TBL 

         

        I would recommend speaking to the IRD in relation to that particular message and circumstances into why you are not able to file for that particular period.

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