Forum Discussion

Meena's avatar
Meena
Experienced User
12 months ago

Payroll Upgrade - takes longer and is not user friendly

Hi,   Is there a way to revert back to Essentials Payroll (have been upgraded to Business Payroll), as I am sure I am NOT the only one who finds the new system beyond frustrating. What used to take...
  • Princess_R's avatar
    Princess_R
    12 months ago

    Hi everyone,

     

    Thank you for sharing your recent experience with us regarding the changes you've encountered. We understand the frustration that this update has caused you. Your feedback is incredible and valuable, and we want to assure you that we take it seriously. We'll ensure to bring this matter to the attention of the relevant team.

     

    Your insights help us understand how our changes impact your experience, and we're committed to continuously improving based on your valuable input. If there's anything specific, you'd like to add or if you have further feedback to share, please feel free to reach out. Thank you once again for taking the time to provide your feedback. We truly appreciate your understanding and patience as we work towards enhancing our system for a better user experience.

     

    Cheers,

    Princess

WorkToDo's avatar
WorkToDo

1. Absolutely agree with everything this person has to say about the "upgraded system"!

2. Doesnt appear to be designed for NZ Users.

3. Sick pay days are now shown on all payslips (there is no option to switch it off) Note: it not compulsory in NZ to show on payslips. 

4. We will be changing to a different system ASAP.

 

 

Wendye26's avatar
Wendye26
Experienced User
11 months ago

I can see MYOB have blocked all my comments from anyone liking them.  What has happend to freedom of speech.

  • RAWBOOKKEEPING's avatar
    RAWBOOKKEEPING
    11 months ago

    Well, I have just done my pay run which has taken me so much longer and every time someone is "ONCALL" or gets paid time half I have to reenter those amounts in the pay run, sooooo much extra work is unnecessary.

     

    Can't wait to start on ACE

    • Wendye26's avatar
      Wendye26
      Experienced User
      11 months ago

      ACE payroll was brought out by MYOB so ACE payroll is MYOB

    • Wendye26's avatar
      Wendye26
      Experienced User
      11 months ago

      Think PAYHERO is like ACE which I am about to do a 14day free trial with it 

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