14 days ago
Payroll
I set up payroll last week with electronic transfer. Did the first pay run & emailed the employee her payslip. However, she hasn't received her payslip (checked spam etc and ensured email is correct...
Thank you.
With regards to checking the email settings - are you referring to the MYOB email settings? And if so, how do I check these?
Hi ah3741,
If the email address in the card matches your recipient's email address and the issue persists, I recommend creating a support ticket from the MyAccount window or using MOCA to connect to the live chat team for further troubleshooting. In the meantime, feel free to create a new thread if you need any other help.
In the meantime, feel free to create a new thread if you need any other help.
Thanks,
Genreve
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