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Teams app
I have some staff that are unable to view the timesheets entered in MYOB teams. It has started to become very distressing, as they are expecting a certain amount in pay. They are unable to view their entered timesheets, and worked shifts have not been entered. This results in a decrease in wages they are expecting for that week. How can this issue be resolved?
MYOB Teams app v desktop pay week start
I have just started implemented MYOB Teams to staff. Our payroll week commences on a Friday. In the browser I have checked (yes I saw posts on ensuring the browsers payroll settings are correct) it is set as Friday. then when I go to approve timesheets the week is correct. BUT if I try to approve timesheets through the app on my phone the pay week starts from Monday. Frustrating as its easy for me to approve on app on phone (Android) even though I pay through desktop. I would have thought the Teams app should be compatible with what you have as default in payroll settings regardless of where you open it.
payroll underpayment in bank feeds
This is an easy fix for payroll gurus but that is not me. Employees wage was $1048.25, I transferred 1048.00 via netbank. So it is sitting in Bank feeds but has not come up in reconcile my transactions *but I can find it in "Find" but it is an unbalanced transaction. I think I can transfer the 0.25 manually but not sure how to balance or reconcile that. Hopefully some one can sort this, I have found success on this forum before. Thanking in hope kate
Jury Duty - processing the refund
Hi - I have a staff member who I paid for Jury Duty. This has now been refunded in full by the court (Western Australia) and I need to know how to process the refund in MYOB. I set up a separate wage category (Jury Duty payment) when I processed the Jury Payment to the employee in payroll. How do I record the refund? Thanks Kate
payroll and cost centre tracking
Hi I have recently started cost centre tracking, unfortunately I forgot to add it on recent pay runs. I can't seem to alter the cost centre as it is greyed out. I am an administrator and have all the permissions. Is the only way to fix it is to undo the pay and rerun it? If so this will affect the Single Touch Payroll Reporting Part of it unnecessarily?
MYOB Team - Leave Request
Afternoon, When trying to add a leave request in the MYOB Teams APP, there are no Leave Reasons available to choose from (see screenshot). There are leave types set up in MYOB (see screen shot). All other employees are able to add leave. There is nothing special with the leave types as they are used for all employees. Help would be appreciated. KathTrying to Fix has resulted in duplicate Superannuation.
This is complicated because I have made two error and I have got it in a muddle. Will try to explain. I processed a payroll with a LWOP of 7.5 hours and posted to STP2 Advised that it should have been Base Salary of LWOP Processed another payroll with -7.5 LWOP and then I made my second mistake and put the +7.5 against Compassionate Leave. (just not looking at correct line). I paid and reported this to STP2 and there was a SG of $38.81 accrued. Then I realised this was wrong and I entered a payroll for Compassionate Leave -7.5 and LWOP +7.5 (no superannuation on this) Gross and Net pay are negative. Then to correct I entered payrun Base Hourly +7.5 and LWOP -7.5 this created another Superannuation amount of $38.81 accrued. The employee has there correct pay and I have not paid Superannuation but can see it has accrued twice. What is the easiest way to fix this please. So that is shows correctly on Payroll Registers and Pay Superannuation. Many thanks for your assistance.
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