Forum Discussion

Copycat's avatar
Copycat
Experienced Cover User
5 years ago

Account Right Online always reads Woolworths receipts as Dan Murphy's - Why?

When I take a photo of a receipt, send it to MYOB AR 2020.2.2 via the Capture App, pick it up from the In tray to then process a Spend Money, a Woolworths Supermarket is ALWAYS allocated to Dan Murph...
  • Neil_M's avatar
    5 years ago

    Hi Copycat 

     

    When a transaction is created off a document uploaded to the In Tray, the system will assign the card to the transaction based off the ABN number on the document corresponding to the ABN number on a card.

     

    If you were finding the documents weren’t matching as expected, do check that the ABN number on the document does match the ABN number on the desired suppliers card