Forum Discussion

LisaJK's avatar
LisaJK
Contributing User
3 months ago

AccountRight Desktop: Sales Invoice - Discount field not showing

When entering a sales invoice, I understand you should be able to enter a discount, however I can't see that field when I go to enter a sales invoice.  I have checked the setup preferences and I can'...
  • gavin12345's avatar
    gavin12345
    3 months ago

    Hi LisaJK 

     

    v19 also only allows an invoice discount column on Item invoices. With a service layout you add a new line and enter Discount in the Description - this is how it has always been. Items are the only things that have set prices in MYOB, so only these can be 'discounted'.

     

    Or perhaps you are referring to early payment discounts - these are set on the Customer Card, not the invoice.

     

    Regards

    Gavin

LisaJK's avatar
LisaJK
Contributing User

Thanks for your response Mark, but we don't use items so the item layout won't work for us.  We use the service invoice layout and I am pretty sure I used to be able to use the discount field on a service invoice when using the old classic V19 program prior to upgrading (in fact I know because I can see history of transactions with discounts and we have never ever had items set up or used the item layout).  Does that mean you can only discount 'products' (Items) and not services?  That seems very strange to me.

gavin12345's avatar
gavin12345
Ultimate User
3 months ago

Hi LisaJK 

 

v19 also only allows an invoice discount column on Item invoices. With a service layout you add a new line and enter Discount in the Description - this is how it has always been. Items are the only things that have set prices in MYOB, so only these can be 'discounted'.

 

Or perhaps you are referring to early payment discounts - these are set on the Customer Card, not the invoice.

 

Regards

Gavin

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