Forum Discussion

Crompton's avatar
Crompton
Experienced Cover User
2 years ago

allocate permissions in user profile will not link or work

there is no location which is relevant to this.   Staff profile all of a sudden no longer works, the inventory tab that has been allocated to him, will  not link and allow him access to the invento...
  • Genreve_S's avatar
    Genreve_S
    2 years ago

    Hi Crompton, 


    Thanks for posting your concern in the forum and explaining what you've done so far. 

     

    I'm sorry to hear about your issue with inventory access for your users. In my understanding, you can further customize what user roles could access. May I get you to check the Manage Roles tab screen inside the User Access screen? The Manage Users tab is to customize what roles a user has access to, while the Manage Roles tab lets you further customize what the user roles could access. 

    May I get you to edit the Manage Role screen to see if that is what's causing the access issue?

     

    If you fixed the Manage Roles tab and the issue persists, please send me a private message containing screenshots of the Manage Role tab and the part of the inventory tab that a user does not have access to.

     

    If you have any other concerns, feel free to post again in the forum. 

     

    Thanks,

    Genreve 

Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi Crompton, 


Thanks for posting your concern in the forum and explaining what you've done so far. 

 

I'm sorry to hear about your issue with inventory access for your users. In my understanding, you can further customize what user roles could access. May I get you to check the Manage Roles tab screen inside the User Access screen? The Manage Users tab is to customize what roles a user has access to, while the Manage Roles tab lets you further customize what the user roles could access. 

May I get you to edit the Manage Role screen to see if that is what's causing the access issue?

 

If you fixed the Manage Roles tab and the issue persists, please send me a private message containing screenshots of the Manage Role tab and the part of the inventory tab that a user does not have access to.

 

If you have any other concerns, feel free to post again in the forum. 

 

Thanks,

Genreve 

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