Apply a Credit to an Alternative Invoice
Hello, We have a client who has 3 entities that we invoice separately. He has set up a recurring, fortnightly payment to us to cover his bases for future invoices. These payments have all been cre...
Hi finnimac
The way I would deal with that situation would be outlined below:
For this process, you want to create a holding banking account set up. If you don't already have one set up you can create one via Accounts>>Accounts List>>New. You would need to give the account a number, name and set the account type to be Bank.
- Navigate to Sales>>Sales Register>>Return and credits.
- Highlight the required credit note.
- Select Pay Refund.
- Within the Settle Returns & Credits, update the Account to be the newly created holding account.
- Record the refund transaction.
- If the credit is going to be applied to an invoice now:
- Go to Sales>>Recieve Payments
- Select the appropriate customer
- Select the Deposit to Account to be that newly created holding account
- Enter the payment transaction as per normal for that customer
- If the credit is going to be applied at a later stage
- Create a new 0.00 invoice for that customer - Sales>>Enter Sales>>Select the Customer -- Record.
- Go to Sales>>Recieve Payments
- Select the Deposit to Account to be that newly created holding account
- Select the appropriate customer
- Select Include Closed Sales
- Apply the payment to that closed invoice. This will generate a credit note listed in the Sales Registers>>Returns & Credits to which can be applied to an invoice or a refund paid at a later stage.
