Forum Discussion

Frank_G's avatar
Frank_G
Experienced User
3 years ago

Auto build Items Report not working

Hello. Our auto-build report has stopped working. The message window states: "There's no information to display" "Try changing the filters and then run report"
  • Steven_M's avatar
    3 years ago

    Hi Frank_G 

     

    I would assume that you have items with Auto-Build information added i.e. Inventory>>Items List>>Select an item>>Auto-Build section is filled out?

     

    If so, we would need to look at running a script (repair tool) over the company file for you. So we can arrange for that would you mind confirming the following information:

    • Where the company file is stored i.e. online or local
    • What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
    • What is the company file ID - Help>>About AccountRight