Forum Discussion

Wanzi's avatar
Wanzi
4 months ago

Bank Code is Invalid for Wise Account (NZ)

Hi there,

 

I am trying to set up Wise as a supplier in MYOB AccountRight in order to make a payment to them. They have given me a NZD account number beginning 04-2021-xxxxxxx-xx. AccountRight is giving me a pop-up error "The Bank code is invalid".   

 

Payments NZ lists the 04 bank code as ANZ Institutional and Wise references their bank as JPMorgan Chase NZ. https://www.paymentsnz.co.nz/resources/industry-registers/bank-branch-register/?bank_number=04 

 

Is there another way to set up MYOB AccountRight to make payments to Wise?

Or can this bank code please be added as a valid code in MYOB AccountRight? 

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  • Doreen_P's avatar
    Doreen_P
    4 months ago

    Hi Wanzi,

     

    I understand the frustration the error bank code is invalid may cause. No worries, I've created a case for you and passed it along to the right team. While I don't have an exact timeframe for the fix just yet, your patience and understanding mean a lot. Feel free to post again if there's anything you need assistance with.

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    4 months ago

    Hi Wanzi,

     

    I understand the frustration the error bank code is invalid may cause. No worries, I've created a case for you and passed it along to the right team. While I don't have an exact timeframe for the fix just yet, your patience and understanding mean a lot. Feel free to post again if there's anything you need assistance with.

     

    Best regards,

    Doreen

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator
        29 days ago

        Hi everyone, 

         

        I understand that you also have the same error message. I passed on all of your details to the relevant team. In the meantime, feel free to create a new thread if you need any other help.

         

        Thanks,
        Genreve

    • CatFH's avatar
      CatFH
      3 months ago

      I am also having the same issue for the 04-2021 bank code. 

    • EricaKirkham1's avatar
      EricaKirkham1
      3 months ago

      Hi - We are having the exact same issue - how do we enable this for our payments with an 04 bank code?