Forum Discussion

Gingerblue's avatar
Gingerblue
Experienced Cover User
2 years ago

Bank Feed Unbalanced Transactions already approved

My bank feed has just unbalanced transactions going back to 2021 and accounts have been reconciled and closed at that time. What is the best solution?? Even when you go and find the transaction it is...
Bank feed
Gingerblue's avatar
Gingerblue
Experienced Cover User
2 years ago

I still have unbalanced transactions which appeared going back to 2021 from the Bank feed issues going back to the 28 April 2023.  Can someone give advice on this issue. I can hide but the current balance is not correct long term. Would be good to delete on bank feed only as the 2021 transactions are a closed Tax year.

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi Gingerblue.

     

    Thanks for posting, it would be a pleasure to assist. 

     

    For me to help, May I get your 

    • Serial number
    • Full name and email address
    • Company name and
    • Company File ID (Help > About MYOB AccountRight)

    Looking forward to your response. 

     

    Cheers, 

    Genreve.

     

    • Gingerblue's avatar
      Gingerblue
      Experienced Cover User
      2 years ago

      This was the solution? If you call it a solution.

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator
        2 years ago

        Hi Gingerblue, 

         

        Thank you for your patience. 

         

        Please send me a private message containing your: 

        • Case number 
        • Serial number 
        • Full name and email address
        • Company name 

        For me to check the issue. 

         

        Cheers, 

        Genreve.

         

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