Forum Discussion

Gingerblue's avatar
Gingerblue
Experienced Cover User
2 years ago

Bank Feed Unbalanced Transactions already approved

My bank feed has just unbalanced transactions going back to 2021 and accounts have been reconciled and closed at that time. What is the best solution?? Even when you go and find the transaction it is...
Bank feed
Genreve_S's avatar
Genreve_S
MYOB Moderator

Hi Gingerblue.

 

Thanks for posting, it would be a pleasure to assist. 

 

For me to help, May I get your 

  • Serial number
  • Full name and email address
  • Company name and
  • Company File ID (Help > About MYOB AccountRight)

Looking forward to your response. 

 

Cheers, 

Genreve.

 

Gingerblue's avatar
Gingerblue
Experienced Cover User
2 years ago

This was the solution? If you call it a solution.

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi Gingerblue, 

     

    Thank you for your patience. 

     

    Please send me a private message containing your: 

    • Case number 
    • Serial number 
    • Full name and email address
    • Company name 

    For me to check the issue. 

     

    Cheers, 

    Genreve.

     

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi eb3,

     

    If you also have issue with your bank reconciliation, I would love to assist with it. 

     

    Please send me a private message with the same details as mentioned on my previous post. 

     

    We look forward to hearing from you. If you have any other concerns include them in your next reply. 

     

    Cheers, 

    Genreve

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