Forum Discussion

Acme_20_yr_cust's avatar
Acme_20_yr_cust
Experienced Cover User
5 years ago

CANNOT IMPORT NEW ITEMS

Trying to import new products, in the same way as have been for years.  The software is missing fields in the import file?

Even though the S is in the correct field and I have exported a file to double check the locations, it won't import this data, and then it misses the pricing detail also.

I am SO UPSET with this absolutely RUBBISH version of MYOB, no excuses it is the worst piece of software I have ever used. 

import
  • Mike_James's avatar
    Mike_James
    5 years ago

    Hi Acme_20_yr_cust , a quick reply before I leave the office:

     

    Sold/Inventoried items require a Expense/COS account to be provided, some are missing;

    Bought items require a tax code when bought, some are missing;

    Custom list entries must match the file value exactly (spelling, capitals).

     

    Haven't checked the selling prices yet. 

     

  • Mike_James's avatar
    Mike_James
    Ultimate Cover User
    5 years ago

    Hi Acme_20_yr_cust , are you able to post the file you are importing, or an extract of the first few rows? Also the import log, or at least all the error messages?

      • Mike_James's avatar
        Mike_James
        Ultimate Cover User
        5 years ago

        Hi Acme_20_yr_cust , a quick reply before I leave the office:

         

        Sold/Inventoried items require a Expense/COS account to be provided, some are missing;

        Bought items require a tax code when bought, some are missing;

        Custom list entries must match the file value exactly (spelling, capitals).

         

        Haven't checked the selling prices yet. 

         

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.