Hi Earl,
Thanks for you message and assistance. It is very much appreciated.
I have managed to create a credit note for the purchase order which has closed it and resolved the issue.
Thanks again,
Helen
Hi HelenCl1,
Thank you so much for your post and welcome to the Community Forum!
My apologies for the late response. Certainly, it is indeed possible to delete transactions from previous years. Notably, a purchase order has no impact on the ledger as it solely serves as an order, involving neither deductions nor additions.
To ensure accuracy and prevent unintended actions, kindly verify whether the lock period is currently enabled and if the delete transaction option is disabled. Moreover, it's essential to consider additional factors that may prevent transaction deletion, such as your assigned user role, the requirement for the transaction to fall within the current financial year, and the restriction of transactions within a locked period. If the purchases in question occurred in a previous financial year, I suggest reaching out to your accountant for guidance on the most suitable way to address those transactions.
For further insights into the process of deleting transactions, please consult our help article titled "Deleting a transaction".
Feel free to post again, we're happy to help!
Regards,
Earl
