Forum Discussion

silberyroofing's avatar
6 months ago

constant error

Account Right Crashing on multiple desktops and user logins,

when entering a sale invoice. (item)

when using quotes or orders, and changing to Invoice myob crashes.

  • Hi silberyroofing,

     

    Thanks for sharing the error log and details about the issue you're having with creating sales. No worries! I'm here to help. This error usually happens when AccountRight can't complete a task, often due to a temporary glitch. For more info, check out this Help article: Something's gone wrong error: System.NullReferenceException. You can also try turning off the automatic email setting before recording invoices. Just go to Setup >> Preferences >> Sales and uncheck Automatically Email Sales When They Are Recorded. Hope this helps!

     

    Feel free to reach out anytime you need further assistance.

     

    Cheers,

    Princess