Converting Received Items to a bill
Hi Could someone please help me with trying to convert a received item order to a bill. We have tried many times but are receiving a "time out" message. We originally tried to convert it from an ...
Forum Discussion
Hi Princess
I am still having trouble converting, please let me know next steps
thanks
Lily
Hi LilyUltimate,
Sorry to hear that this is still causing issues! I've run the script on your file again. Please have all users log out and clear your AccountRight cache before logging back in. If the error pops up again, you'll need to reach out to our support team for more help. You can either call us directly or connect with our live chat agent through our virtual assistant, MOCA, on our website.
Cheers,
Princess
Hi Princess
Unfortunately, we are still having trouble with the conversion, error message is still appearing. Who can I call and who can I send this request to update the order for us.
please help
thanks
Lily
Hi LilyUltimate,
To assist you further with this issue, please reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount. They'll be able to look into this more closely and provide real-time support to resolve the error message you're seeing.
Regards,
Sai
thank you, I have sent thru a case to MyAccount
Kind regards
Lily
