Forum Discussion

Contributing User

5 years ago

Create New Bill from In Tray - Source Document opening as a tab in browser

Hi I am relatively new to using MYOB AccountRight so this may be a simple fix. Not sure if this is part of the latest upgrade of if I have accidentally changed a setting. I used to be able t...

Haydes
5 years ago
Hi KF2

As part of 2020.1 there was a change to the way AccountRight views the PDF's by launching the PDF attachment in the System's Default PDF Viewer.

This was implemented by client requests for the ability to view the PDF's in their familiar PDF Readers as well as the ability to separate the PDF and AccountRight windows for use across different screens and the ability to change between Windows with the Alt + Tab Keyboard Shortcut.

If it's opening as a Tab in a browser, then it would see that the browser is set up as the PDF Reader for the System.

Assuming this is a Windows 10 installation set up in Parallels you can change the program that opens these PDF's in the Default Apps Settings. See this Support Article from Microsoft: Change default programs in Windows 10

Note: You would want to look for Choose default apps by file type

Haydes

MYOB Product Team

Hi KF2

As part of 2020.1 there was a change to the way AccountRight views the PDF's by launching the PDF attachment in the System's Default PDF Viewer.

This was implemented by client requests for the ability to view the PDF's in their familiar PDF Readers as well as the ability to separate the PDF and AccountRight windows for use across different screens and the ability to change between Windows with the Alt + Tab Keyboard Shortcut.

If it's opening as a Tab in a browser, then it would see that the browser is set up as the PDF Reader for the System.

Assuming this is a Windows 10 installation set up in Parallels you can change the program that opens these PDF's in the Default Apps Settings. See this Support Article from Microsoft: Change default programs in Windows 10

Note: You would want to look for Choose default apps by file type

yas82

5 years ago

Hi Haydes,

Just wondering what i choose after selecting defult aps by file type?

Cheers

Yas

Haydes
MYOB Product Team
5 years ago
Hi yas82

If you're on the window where you can choose the app by file type, you would need to find the .pdf file type in the list.

This would be showing the file types in alphabetical order so it would involve a little bit of scrolling to find it.

Example of what it would look like:

When you find it, click the program it's on (In my case Adobe Acrobat Reader DC) and this will let you choose the next application.

For example, if you had Microsoft Edge listed here you can swap it to Adobe Reader.

Hope this helps, let me know if you're having any troubles.