Forum Discussion
That's what I'm talking about! I'm using the default form.
Do you have those borders in PDF file?
Is it a MYOB mulfunction?
When there is a border around every field the receipt looks awkward.
See attached.
Thanks
Hi Myla
Is the inserted picture from your screen view of the template or from within the PDF created?
When you customise the template there are borders around everything but on my system they do not print on the PDF nor an actual printer.
I tried both the Pre-Printed and Plain paper (defaults) using Microsoft to PDF and the only borders are around the particulars.
I have tried with Win2PDF and Microsoft Print to PDF and there are no other borders. I actually printed the receipt to every printer/image app I have (Foxit PDF, Microsoft Print to PDF, Nuance, Onenote for Windows 10, Paperport Image Printer, Win2PDF and Win2Image - none show additional borders)
What does it look like when you print it to an actual printer ? (not a pdf)
Gill
- 3 years ago
Thank you for your reply.
It's a Pdf file ready to be emailed. And it has outline around every single text including company logo, address, ect
When I print it on the paper it's clear, but since COVID we've switched to WFH and emailing PDF receipts.
I'm using Microsoft to PDF when creating files. Every browser/img app showing this borders. It means clients can see this borders as well :-(
- Beansmutts3 years agoTrusted Cover User
Hi Myla
Since the actual print to plain paper does not have the boxes around everything, makes me think it is the Microsoft print to PDF that is the problem or its settings (unfortunately I dont know about its settings). Try downloading a Trial version of say Kofax Nuance Power PDF, Fox PDF, Win2PDF all have a print to file.
Kofax Nuance: https://www.kofax.com/products/power-pdf
Win2PDF: https://www.win2pdf.com/download/?gclid=EAIaIQobChMI5dzljp3g-AIVepRmAh3LxwXtEAAYASABEgIcy_D_BwE
Hope this helps.
Gill
- 3 years ago
Thank you! I'll try
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.