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PriscillaNT's avatar
PriscillaNT
Contributing User
4 years ago

Credit on Invoice does not reflect on Pledges Receivable

Hi there,   Late last year I applied credit against an invoice for one of our 'customers', which reduced the total of their bill. So far so good.   However, upon closer inspection, I see that in ...
  • IanChait's avatar
    IanChait
    4 years ago

    Hi PriscillaNT 

     

    You should be able to open the original credit note, and edit it. There are times when it gets locked, which means it becomes un editable. If this is the case, I suggest doing a General ledger Journal . 

     

    The entry will be Credit Pledges Receivable, and Debit the account it should have been coded to. You may get a warning that this is a linked account, but you can ignore it in this instance.