Forum Discussion

Learoy's avatar
Learoy
Experienced Cover User
2 years ago

Default Service Invoice

When emailing or printing a Service Invoice lately, we have to choose the Service Invoice to be printed or emailed. If we forget to do this then a default Credit Note Service Invoice is printed or sent, as shown in the attached screen shot.

This never used to happen as MYOB would automatically print a sevice invoice. Does anyone know how to fix this.

 

  • Hi @Learo,

     

    Thanks for your post. I'd recommend checking if you've selected a form for sale that will be used automatically when printing/emailing the invoice. You can find this by going into advanced filters in the print/email invoices window. 

     

     

    Do let me know how it goes. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

  • Hi @Learo,

     

    Thanks for your post. I'd recommend checking if you've selected a form for sale that will be used automatically when printing/emailing the invoice. You can find this by going into advanced filters in the print/email invoices window. 

     

     

    Do let me know how it goes. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

    • Learoy's avatar
      Learoy
      Experienced Cover User

      Hi Melisa-D,

       

      Thank you for your advice. I have just found your reply and I have now fixed my problem.

       

      Regards,

      Learoy