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BeckyOrmsby's avatar
BeckyOrmsby
8 months ago

Deleting Deposits recorded in error

Hoping someone can help. We have a "deposit" recorded in error on a bill and is now sitting on the balance sheet. We need to delete the transaction but are unable. There was a credit note for the "de...
  • Princess_R's avatar
    Princess_R
    8 months ago

    Hi BeckyOrmsby,

     

    Thank you for your post and your patience in waiting for a response.

     

    You can't simply delete the deposit. You'll need to create a supplier debit for the original bill and settle the debit. Further information about the process can be found in this Help article, Supplier Deposits.

     

    Feel free to create a new post if you require further assistance.

     

    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
8 months ago

Hi BeckyOrmsby,

 

Thank you for your post and your patience in waiting for a response.

 

You can't simply delete the deposit. You'll need to create a supplier debit for the original bill and settle the debit. Further information about the process can be found in this Help article, Supplier Deposits.

 

Feel free to create a new post if you require further assistance.

 

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

 

Cheers,

Princess

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