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Jemal's avatar
Jemal
Partner
2 months ago

Duplicated invoice templates in recurring trans

I have a client that has sales templates with 3 versions in recurring transactions.  I have checked the schedules and this has no reason.  

 

This has occurred to multiple customers.

 

Eg.  Customer 1

  1. Original template now shows "to be printed" and has last posted and next due date
  2. 2nd template "to be emailed" only has next due date NO last posted
  3. 3rd template "to be emailed" only has next due date NO last posted

 

 

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  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    31 days ago

    Hi Jemal

    My apologies for the delayed response. I understand that this can be quite frustrating. Please take a look at this help page, which you may find useful.

    Duplicating an invoice

    Regards,
    Earl