Forum Discussion

timdolan's avatar
timdolan
Cover User
12 months ago

Email bouncing back

I am having an issue with an email that is bouncing back. I had no problems up until the 20th October.
  • Leneth_A's avatar
    Leneth_A
    12 months ago

    Hi timdolan, 
     
    Thanks for your post. Please allow me to extend to you a very warm welcome to the Community Forum. Thank you for bringing your inquiry with us. We are sorry to hear that you are having difficulties due to the email that is bouncing back. We appreciate your understanding on this matter. 
     

    I'd like to inform you that I have edited your post for security reasons. Please do not post any sensitive information publicly. 
     
    Concerning your issue, we've investigated, and your email address was found to be blacklisted from our end. It has been whitelisted now, and you should not encounter any further bounce-back issues.

     

     

    If you have additional concerns or questions, please don't hesitate to let us know.
     
    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
     
    Cheers,   
    Leneth

Leneth_A's avatar
Leneth_A
MYOB Staff
12 months ago

Hi timdolan, 
 
Thanks for your post. Please allow me to extend to you a very warm welcome to the Community Forum. Thank you for bringing your inquiry with us. We are sorry to hear that you are having difficulties due to the email that is bouncing back. We appreciate your understanding on this matter. 
 

I'd like to inform you that I have edited your post for security reasons. Please do not post any sensitive information publicly. 
 
Concerning your issue, we've investigated, and your email address was found to be blacklisted from our end. It has been whitelisted now, and you should not encounter any further bounce-back issues.

 

 

If you have additional concerns or questions, please don't hesitate to let us know.
 
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
 
Cheers,   
Leneth

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