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Justin-Ryan's avatar
Justin-Ryan
Contributing Cover User
5 years ago

erro display of Analyse Sales [Activity]

Hi,   I was trying the time billing invoice yesterday and entered 1 testing invoice for a selective range of activities. When I delete the invoice, the app closed itself. When I logged in again, ...
  • Komal_S's avatar
    Komal_S
    5 years ago

    Hi Justin-Ryan 

     

    Apologies for the delay in response. 

     

    It appears that your file has been corrupted as the sales record was saved in the background but is nowhere in the software to be found other than the report. Could you please send me the screenshot of the Sales Register window with same dates as on the reports and your serial number by a Private Message so I can confirm and organise the repair for your file. 

     

    Update: Issue fixed by the data file repair team.

Komal_S's avatar
Komal_S
MYOB Staff
5 years ago

Hi Justin-Ryan 

 

Apologies for the delay in response. 

 

It appears that your file has been corrupted as the sales record was saved in the background but is nowhere in the software to be found other than the report. Could you please send me the screenshot of the Sales Register window with same dates as on the reports and your serial number by a Private Message so I can confirm and organise the repair for your file. 

 

Update: Issue fixed by the data file repair team.

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