Hi RoseGoldsmith , looking at your import file, there is a space in front of each of the first name fields. You need to remove that, then the customer will probably be matched.
Hi RoseGoldsmith , are you able to attach the text file that you are importing? There can be a number of reasons for this error.
Hi Mike
I managed to fix that error by taking currency formatting out of the export file. Wish that was highlighted!
Now I am getting the error that -190 Customer Not Found - I had success with a single sale import, but am trying a few with spaces in between each invoice and getting that message - Have attached. Let me know if you need anything else. Appreciate your help - I have over 500 to issue so hoping to get sorted.
Hi RoseGoldsmith , looking at your import file, there is a space in front of each of the first name fields. You need to remove that, then the customer will probably be matched.
Thanks so much Mike - Must have happened when I separated the data file - Such a little thing - Will remember to look out for in the future!
Thank you Again
