Forum Discussion

AKLJOINERY's avatar
5 years ago

Error on date for Receipts

Hi

 

Just wondering when the issue with the date format on receipts will be sorted. The work around to "check out" and go offline is no longer an option. It has being going on for what seems like forever (minium 4 years but that 2016 thread alluded it had already been a problem for about 4 years prior so we are looking at 8 years).

 

I believe we all pay a subscription to this service and while i'm sure there are some more urgent issues that require fixing, it's hard to believe that in 8 years there hasn't been a fix.

 

It looks completely unprofessional to have the incorrect date format in NZ (and AUS).

 

A repsonse but mostly action on this matter would be appreciated.

 

Sarah

  • Hello AKLJOINERY 

     

    You are correct in that this issue has been known for quite some time and I do apologise that it has been a source of frustration for you. As far as I am aware, there is a fix in the works for a future update to the software, as indicated in this Help Article updated in early 2020. I do understand that the current workaround is not ideal and appreciate your patience in waiting for this to be resolved.

  • Emily_B's avatar
    Emily_B
    Former Staff

    Hello AKLJOINERY 

     

    You are correct in that this issue has been known for quite some time and I do apologise that it has been a source of frustration for you. As far as I am aware, there is a fix in the works for a future update to the software, as indicated in this Help Article updated in early 2020. I do understand that the current workaround is not ideal and appreciate your patience in waiting for this to be resolved.