Forum Discussion

copperrain's avatar
copperrain
Contributing User
5 years ago

ERROR WHEN UPDATING PRICING LEVELS

Hi   I cannot update a heap of items, because they have sales against them . Looking through for solutions I have found the following  "We do have a script that we can run over company files that h...
import
Items
  • Steven_M's avatar
    Steven_M
    5 years ago

    Hi copperrain 

     

    I've arranged for the necessary script to be run over the company file. Do ensure that you close down and reopen that company file before attempting that process.

    Let us know how you get on and if you require further assistance.

copperrain's avatar
copperrain
Contributing User

I'm tryind to update prices however keep recieving error 4077. 

 

From reading other posts, this can be rectified by MYOB support via a script run?

Steven_M's avatar
Steven_M
Former Staff
5 years ago

Hi copperrain 

 

As you have indicated, we do have a script that we can run over a company file that does aid clients with that 4077 import error message. In order to do so, we would need for you to confirm that information relating to the file i.e.:

  • Where the company file is stored i.e. online or local
  • What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
  • What is the company file ID - Help>>About AccountRight

Once we have that information, we should be able to identify the required file in our systems and arrange for the necessary script to be run for you.

  • copperrain's avatar
    copperrain
    Contributing User
    5 years ago

    Hi Steven

     

    File is online

    7410

    2

     

    Thank you

    • Steven_M's avatar
      Steven_M
      Former Staff
      5 years ago

      Hi copperrain 

       

      I've arranged for the necessary script to be run over the company file. Do ensure that you close down and reopen that company file before attempting that process.

      Let us know how you get on and if you require further assistance.

      • copperrain's avatar
        copperrain
        Contributing User
        5 years ago

        Thank you it did.  Now my next problem is in Customer Cards - no option to select "Price Level" in the export options.

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