Forum Discussion

JohnFu's avatar
JohnFu
Experienced User
2 years ago

Exporting Items - Error - AccountRight must close

Hi I have same trouble with this topic https://community.myob.com/t5/AccountRight-Sales-and-purchases/Exporting-Items-Error-AccountRight-must-close/td-p/748529 As I have 64k SKUs, I can't export it...
  • gavin12345's avatar
    gavin12345
    2 years ago

    Hi JohnFu 

     

    In some forum posts for this issue, MYOB staff have suggested you take the file offline and do the export there.  Create a backup, restore offline with a different file name to avoid file mixup, and delete the local copy once export is complete.

     

    Not ideal however with these Item numbers you might not have any other choice.

     

    Regards

    Gavin

gavin12345's avatar
gavin12345
Ultimate User

Hi JohnFu 

 

You are pushing the boundaries with 54k Items - do you really need this many?  Have you applied the timeout extender?

 

Regards

Gavin

JohnFu's avatar
JohnFu
Experienced User
2 years ago

I just aplied the timeout extender but still get same error.

  • gavin12345's avatar
    gavin12345
    Ultimate User
    2 years ago

    Hi JohnFu 

     

    In some forum posts for this issue, MYOB staff have suggested you take the file offline and do the export there.  Create a backup, restore offline with a different file name to avoid file mixup, and delete the local copy once export is complete.

     

    Not ideal however with these Item numbers you might not have any other choice.

     

    Regards

    Gavin

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