Forum Discussion

AmyWong's avatar
AmyWong
Experienced User
3 years ago

Intray is not working - AccountRight

In Tray is not working... unable to load documents.
  • CloverQ's avatar
    CloverQ
    3 years ago

    Hi AmyWong 

     

    Thank you for the information. 

     

    Our developer teams have picked up a brief issue that was causing the In Tray service intermittently unavailable. This is now resolved and the teams are continuing to monitor the service. 

     

    I'd suggest give it a few minutes then restart AccountRight. If you are using the browser version please clear the browser cache also. 

     

    Sorry for any inconvenience caused.

CloverQ's avatar
CloverQ
Former Staff

Hi AmyWong 

 

Thank you for the information. 

 

Our developer teams have picked up a brief issue that was causing the In Tray service intermittently unavailable. This is now resolved and the teams are continuing to monitor the service. 

 

I'd suggest give it a few minutes then restart AccountRight. If you are using the browser version please clear the browser cache also. 

 

Sorry for any inconvenience caused.

Susan_Sun_SEIT's avatar
Susan_Sun_SEIT
3 years ago

This issue is not fixed. Please update the dev team. Still occuring

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