Forum Discussion

debm's avatar
debm
Trusted Cover User
2 years ago

Intray

I'm having issues with viewing invoices in the intray.   I am able to drag invoices into the intray, and we currently have roughly 40 documents in the tray at the moment, but when I close the tray ...
  • debm's avatar
    debm
    12 months ago

    It seems that we have found a fix for anybody that is having the same problem.  When in the inbox if you push the down arrow a few times it will scroll down and show all the invoices that were previously hidden, so no need to reinstall anything.

Celia_B's avatar
Celia_B
MYOB Staff

Hi DebM,

 

Thank you for the update, and we are glad to know that your intray is working on a browser. In this matter, if you were unable to open it on your desktop version, we recommend uninstalling and re-installing the latest version of AccountRight. Kindly check on this Link.

 

Kind Regards, 

Cel

 

debm's avatar
debm
Trusted Cover User
12 months ago

It seems that we have found a fix for anybody that is having the same problem.  When in the inbox if you push the down arrow a few times it will scroll down and show all the invoices that were previously hidden, so no need to reinstall anything.

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    12 months ago

    Hi DebM,

    My apologies for the late response and thanks for letting us know that your problem is now resolved. Feel free to post again if you have further queries and one of us will be happy to assist you.

    Regards,
    Earl

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