Forum Discussion

Olga_Zak's avatar
Olga_Zak
Contributing User
4 years ago

Invalid Data

Hello,    EzzyBills created 6 copies of the same bill and I'm not able to change or delete any of the 5 duplicates as I receve Error message "DataInvalid". Is there a way to remove these duplicate...
  • Melisa_D's avatar
    Melisa_D
    4 years ago

    Hi Olga_Zak, 

     

    Apologies for the delay in my response, I've responded to your private message. 

Melisa_D's avatar
Melisa_D
Former Staff
4 years ago

Hi Olga_Zak, 

 

Thanks for the diagnostic log. So I can arrange a repair for you, can you please send me a private message with the following information:

  • Serial number 
  • Your full name and email address 
  • File ID of the file you're having issues with (This can be found by going to Help > About MYOB AccountRight)
  • Bill number that you're having the issue with
  • Olga_Zak's avatar
    Olga_Zak
    Contributing User
    4 years ago

    Hi Melisa_D ,

     

    I've sent you a private message, could you please confirm you received it?

     

    Regards

    Olga

    • Melisa_D's avatar
      Melisa_D
      Former Staff
      4 years ago

      Hi Olga_Zak, 

       

      Apologies for the delay in my response, I've responded to your private message. 

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