Forum Discussion

Kaza's avatar
Kaza
Experienced Cover User
5 years ago

Inventory E Error

I'm getting odd inventory levels with E-15 which means I can't purchase, sell or adjust these items.  

I've tried the suggestions for others on this forum with no luck.  

Inventory Error
Steven
  • Komal_S's avatar
    Komal_S
    5 years ago

    Hi Kaza 


    As CCN mentioned, we can run scripts to fix it if your file is online, therefore, please send me your serial number by a Private Message so I can arrange it.

  • CCN's avatar
    CCN
    Experienced User
    5 years ago

    Try messaging "Steven" he runs a script for us which clears these errors.  We find it has something to do with part of 1 whole unit.  Sometimes we get round it if we make a small adjustment - then we can receipt in our goods.

    Then remove the adjustment.

    • Kaza's avatar
      Kaza
      Experienced Cover User
      5 years ago

      I've tried doing an adjustment and hasn't worked thanks

       

      How do I message Steven?

      • CCN's avatar
        CCN
        Experienced User
        5 years ago

        Try putting his name in the "message tag"?  He runs it frequently for us - and may give you a reference number to ask each time it happens.

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