Forum Discussion
Hi contourlawn
Thank you so much for your post. And I am sorry to hear about your experience and I realize how upsetting the issue is for you.
In general, we gather information from customers who encounter this to make sure that there are no significant security risk or data breaches. Additionally, the team is always gathering this information to improve the system and reduce the number of wrong emails.
Your patience is very much appreciated
Thanks,
Cel
That's fixed nothing. You responded faster to my forum post than my email, which still hasn't got a response. You haven't offered any solution or fix.
Do I try to delete the invoice I wrote and stop sending that invoice number to client and write a new one? or are you going to fix the link?
I had a client who had a similar thing happen about about 2 years ago, his particular job wound not stand for a breach like this and was very concerned he had to open a link between his computer and you and I can now see why.
you are very lucky it didn't happen this client because he would talking to lawyers by now.
so are you going to respond to my email through my account and offer a proper solution because this response is less than helpful and feels patronising.
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.