So it turns out we were locked out because we were running a 2022.6 data file.
As soon as I did the file upgrade we were back in.
There was no notice that this would happen and in the middle of a business day?
This shows the contempt MYOB has for their paying customers.
I am appalled.
MYOB really are on a downhill slide.
They used to have great customer service but it is beyond bad now.
I spent a couple of hour on the phone on hold only to be cut off yesterday. Then tried the live chat only to be told that it would need a product specialist to call me and that would have to wait until early next week as it was a Friday afternoon.