Forum Discussion

Wendy2018's avatar
Wendy2018
Trusted User
2 years ago

Issue when invoices are being sent through Outlook

Hi all, I keep getting a pop-up from Outlook when trying to send emails, remittances from MYOB. This started last week and whilst I understand it's probably an Outlook issue, I was wondering if anyo...
  • Sean_DC's avatar
    Sean_DC
    2 years ago

    Hi Wendy2018

     

    Thank you for your post.

     

    A message requiring you to "Allow" or "Deny" when emailing from AccountRight means Microsoft Outlook incorrectly thinks the email is suspicious. Here's an example:

     

     

    To permanently stop this message, you'll need to repair Microsoft Outlook to ensure it works smoothly with AccountRight. This is the preferred solution that will permanently fix the issue without affecting the security of Microsoft Outlook. You might need help from an IT person to complete the repair. See this Microsoft support article for more info.

     

    If you're receiving a different error, you may attach a screenshot of it so I can check further.

     

     

    Please feel free to post again. I'm happy to assist further.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.

     

Sean_DC's avatar
Sean_DC
Former Staff
2 years ago

Hi Wendy2018

 

Thank you for your post.

 

A message requiring you to "Allow" or "Deny" when emailing from AccountRight means Microsoft Outlook incorrectly thinks the email is suspicious. Here's an example:

 

 

To permanently stop this message, you'll need to repair Microsoft Outlook to ensure it works smoothly with AccountRight. This is the preferred solution that will permanently fix the issue without affecting the security of Microsoft Outlook. You might need help from an IT person to complete the repair. See this Microsoft support article for more info.

 

If you're receiving a different error, you may attach a screenshot of it so I can check further.

 

 

Please feel free to post again. I'm happy to assist further.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.

 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

 

Related content