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David65's avatar
David65
Experienced User
3 years ago

Job P&L Report not working

For 2 days I have received the error message "unable to load report" when I try to run a Job P&L.  It has always worked previously and all other reports are working.  Please assist
  • Yanike_S's avatar
    3 years ago

    Hi David65 

     

    Thanks for your post. We have seen this error if you are trying to run the Job profit and loss when there are any VOID transactions in the date range. Note that a VOID transaction is created by recording a $0 transaction allocated to the job. Using the Find transactions, locate transactions with a transaction line with both a void ($0) amount and a job number. Remove these void lines and resave the transaction. When all void transaction lines have been removed the report will run without issue.

     

    Let me know how you get on with this.

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