Forum Discussion

Paulaosv's avatar
Paulaosv
Experienced Cover User
4 years ago

MYOB Customer Sales Report

I can no longer run Sales (Customer Summary) report, it keeps timing out. I have asked another staff member in different state to check in case it was my internet connection but it also times out for...
  • Paulaosv's avatar
    Paulaosv
    4 years ago

    Hi Dave

     

    It seemed to correct itself after 2 weeks, but was extremely frustrating. I hope your clients has been sorted also.

    Paula

Yanike_S's avatar
Yanike_S
MYOB Staff
4 years ago

Hi Paulaosv 

 

Thanks for your post.

 

To help you with this, I would need a bit more information:

 

Do you use your file online? Does running the report work when you take a backup and restore the file locally? Have you tried applying the Timeout Extender?

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