Forum Discussion

LindaCOZ's avatar
LindaCOZ
4 years ago

Negative inventory Value

Hi we are trying to goods received some items and myob keeps timing out. Looked more deeper into it and found out we have a few items in inventory that are -5.6834318860808E-14 or other crazy number...
  • Melisa_D's avatar
    Melisa_D
    4 years ago

    Hi LindaCOZ, 

     

    Thanks for that. I've had the script run over your file, please do let me know how it goes. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Melisa_D's avatar
Melisa_D
Former Staff

Hi LindaCOZ, 

 

Thank you for your post. We do have a script that we can run over your file that should resolve this, can you please confirm the last 4 digits of your product serial number and your file ID (This can be found by going to Help > About MYOB AccountRight). Also, please make sure to take a back up of your file before we do do this. 

Josh2's avatar
Josh2
Contributing User
3 years ago

Hi Melissa,
Could i please request that i get MYOB to run scripts on my file. There was an invoice with some steel on it totalling roughly $790 and one product line created a $252 billion credit to our inventory account. Once billed out to the customer it altered the purchases account by roughly $5.5 billion.

Last 4 digits: 1027

ID: 1

I will have to do a back up of the file so could you please let me know when the scripts will be run and it will take a while to do a backup

Thankyou

 

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    3 years ago

    Hi Josh2, 

     

    Thanks for your post. I'm happy to run the script over your file, are you able to provide a screenshot of the value of one of the items ? 

    Once you've taken a back up please let me know a time between 9am-5pm Melbourne time so that I can arrange the script to be run over your file. 

    • Josh2's avatar
      Josh2
      Contributing User
      3 years ago

      Hi,
      I have attached a screenshot of the item. It doesn't show an inventory value as such

      Thankyou

      Joshua McKenna

      • gavin12345's avatar
        gavin12345
        Ultimate User
        3 years ago

        Hi Josh2 

         

        Sales are up!!

         

        You will need to look at the transaction in the Transaction Journal to see what was posted to Inventory.

         

        Regards

        Gavin

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.