Non-zero value in inventory

Question

Hi All,&nbsp;We are getting the "Processing this purchase would leave the item RO3540NW-1000 with no items on hand and a non-zero value in inventory"&nbsp; Is anyone able to assist how we work around this?&nbsp; The item was accidently created as buying unit of measure - box, number of items per buying unit 10.&nbsp; This items per buying unit should have been 1.&nbsp; We have tried changing the quantity, however it keeps saying we have purchases for that item and are unable to change it.&nbsp; Any help you could give us would be fabulous! Thanks in advance!

melisa_d · Answer

Hi&nbsp;QldSewing,&nbsp;
&nbsp;
Thanks for your post. Our help article Error: Non-zero value has information and instructions on what you will need to do in your file to resolve this error.&nbsp;
&nbsp;
Do let me know how you go.&nbsp;
&nbsp;
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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