Payment Term - Change to COD on an Invoice or Bill Not Working in version 2020.2
Occasionally we need to override the default payment terms. We have noticed that since upgrading if we change the terms to COD whatever is in the balance due days remains instead of being zeroed out.
Changing to other payment terms seems to correctly reset the payment fields the issue only occurs on COD and Prepaid.
Has anyone else had this issue?
Hi JOberg
When selecting terms for a purchase via the Credit Terms window there are two different styles of windows:
- The one that will give you a series of free text fields and will have Balance Due Days - C.O.D, Prepaid, In a Given No. of Days and No. of Days after EOM are these ones.
- The other having day dropdowns and will show Balance Due Date. On a Day of the Month and Day of Month after EOM being this style of one
If a user does select a different Payment is Due that falls in the same style the window and existing listed information will be retained for that new Payment is Due. For example, say you have In a Given No. of Days with 30 days in the Balance Due Days and change the Payment is Due to be C.O.D the Balance Due Days are retained to be 30 days. This is due to the same style of window being used.
Should the user select a different Payment is Due that falls in a different category the style of window does refresh with that new style and thus the information is refreshed. If you then change it back to the original (or part of that style group), as its loading a new style the window will be refreshed.
AccountRight 2020.2 is similar in behaviour to older versions of the AccountRight 20xx product range.
