Forum Discussion

AnitaSea's avatar
5 years ago

Payments made by customers through MYOB reference Invoice numbers.

Hi everyone,

 

We are having an issue with payments made by customers through MYOB payments not having a reference to their name or Invoice number. And because we have mutiple customers owing the same amount, we have no idea who to allocate the payments to correctly?   Can I select somewhere that we get emailed remittance if they pay through MYOB or that the bank Statement referance includes the inv numnber?

  • Hi AnitaSea 

     

    I have sent you a Private Message with details on how to get this information.

  • Hi AnitaSea 

     

    I have sent you a Private Message with details on how to get this information.