Forum Discussion

MarianneT's avatar
MarianneT
3 years ago

PDF not attaching to email through outlook

All of a sudden yesterday, the PDF stopped attaching to emails (sending through outlook) and also if I try to print or save to PDF nothing happens. 

  • MarianneT's avatar
    MarianneT
    3 years ago

    Hi Komal, 

     

    It was only the invoices that would attach of print. The remittance was fine. 

     

    I dont know how but I have fixed the problem now. 

     

    Thank you for your reply. 

  • Komal_S's avatar
    Komal_S
    MYOB Staff
    3 years ago

    Hi MarianneT 

    Can you give more details on what you're trying to email? Is it invoices or remittance advice and are you also getting any error while trying to attach pdf's? 

    • MarianneT's avatar
      MarianneT
      3 years ago

      Hi Komal, 

       

      It was only the invoices that would attach of print. The remittance was fine. 

       

      I dont know how but I have fixed the problem now. 

       

      Thank you for your reply.